Returns and Exchanges

We accept returns with in (14) days in the event of the following.

  1. You received the wrong product.
  2. You received the wrong size.
  3. The product is damaged.

We will provide a full refund for any unworn, unwashed item that is returned within 14 days of the date of purchase (minus shipping/handling fees). 

If you have any questions email us at support@greatmerch.co

Returning by mail 

  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
  • Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
    * Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused. 


Please note: Our Processing Center cannot accept returns in person. Mail returns to:

Great Merch Co.
Attn: Ear House Returns
P.O. Box 510161
Livonia, MI 48151