Returns and Exchanges
We accept returns with in (14) days in the event of the following.
- You received the wrong product.
- You received the wrong size.
- The product is damaged.
We will provide a full refund for any unworn, unwashed item that is returned within 14 days of the date of purchase (minus shipping/handling fees).
If you have any questions email us at firstname.lastname@example.org
Returning by mail
- Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
* Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused.
Please note: Our Processing Center cannot accept returns in person. Mail returns to:
Great Merch Co.
Attn: Ear House Returns
P.O. Box 530273
Livonia, MI 48153